Cancellation Policy

Cancellation Policy

Last Updated: 01.04.2026

Thank you for shopping with Addictive Otaku Hub (AOH). Please read our cancellation policy carefully.

1. Order Cancellation

  • Orders can be cancelled only before they are shipped.

  • Once the order has been dispatched, cancellation is not possible.

2. How to Cancel

To cancel your order:

3. Refund for Cancelled Orders

  • If your order is successfully cancelled before dispatch, a full refund will be issued.

  • Refunds are processed within 5–7 business days to the original payment method.

4. Cash on Delivery (COD)

  • COD orders cannot be cancelled once shipped.

  • Repeated cancellation or refusal of COD orders may result in restriction of COD service for that user.

5. Important Note

We process orders quickly to ensure fast delivery.
Therefore, cancellation requests must be made as soon as possible after placing the order.

6. Contact Us

For cancellation-related queries:

Addictive Otaku Hub (AOH)
A division of Anime Addictive

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